Emergency text alerts for town centre businesses

We are piloting a new emergency text alerts service for businesses in Huddersfield and Dewsbury Town Centres.

How will it help?

In an emergency like a utility failure, fire, flood or extreme weather, our emergency planning team will send an SMS. The SMS will contain information about the emergency and recommended actions to help keep staff, customers or buildings safe.

What do I need to do to get my business involved?

Town centre businesses can sign up for the service by texting ‘Huddersfield’ or ‘Dewsbury’ followed by their name, and the name of the business to 07860 098 105.

We are encouraging a maximum of four people from each business to sign up to the service. It costs just one standard network rate message per person. Messages received once signed up are free.

Cllr Musarrat Khan, cabinet member for Health said:

“If your business faces disruption, communication in the early stages is key. This is why I’d like all town centre businesses in Huddersfield and Dewsbury to sign up to Kirklees Emergency Alert.

This free service will notify, support and guide town centre businesses through significant emergencies so that they are much more likely to avoid unnecessary disruption, and can return to normal business as soon as possible following any incident.”

Do you have a business continuity plan?

The SMS alerts are an additional service we are offering to businesses to help with emergency and business continuity planning. We hope it will prompt some businesses to review their existing arrangements.

Businesses that don’t have an emergency and business continuity plan in place already can complete the council’s ‘10 minute business continuity plan’.  They could also look at the more comprehensive ‘large business continuity plan’.

Both plans are available on the emergency planning pages on the council’s website:

It is hoped Kirklees Emergency Alert will be rolled out to businesses in other areas at a later date in 2019.



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