Council website offline – emergency contacts

We are having issues with the council website, we hope to have it working again soon so please be patient.

You may find the following helpful:

You can check to see how busy the tips are on our Household waste site queue checker
Other online services can be found on your my kirklees account
During office hours (

If it is an emergency and you need to contact the council while the website is down please use the following numbers:

Road and Highways

If there is an emergency on one of our roads you can call 01484 414700

Examples of emergencies could include traffic signals not working, or an obstruction in the road.

Don’t forget that you can also keep up to date on what’s happening with the winter weather and gritting by following @kirkleeswinter on twitter

Housing repairs

Council/KNH tenants with an emergency housing repair can call 01484 414 850

Emergencies are classed as anything that causes an immediate threat to your health and safety or the structure of your home.

Covid-19 community response

Our Community Response is for people who are vulnerable, self-isolating and unable to get help from others.

 If you are under 18

Please do not complete the form, but instead ring Kirklees Council’s children’s line:

 If you need help with personal care

If you need help to go to the toilet or help with washing and dressing and you have no one to help you (or your carer can’t continue), please call Gateway to Care:

  •  01484 414933 (Monday to Thursday from 8am to 5pm, Friday from 8am to 4.45pm)

Concerned about the safety or care of a child or vulnerable adult

If you have a safeguarding concern about a child or vulnerable adult
please call 01484 414933. 

Please only contact the numbers above is absolutely necessary, as lines are likely to be very busy.


  • chelseykirklees

    Hi Hazel, This problem should be resolved now. Please let me know if you have any more issues ^CP

  • My kirklees not working properly can’t order anything since april a brown bin or tip pass what is wrong

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