Participants needed to trial new online adult social care account

We have been awarded £120,000 from the Local Government Association and NHS Digital to make adult social care accounts digitally accessible to service users.

My Care Account

Currently, information is only available to our service users and carers through phone and face to face appointments – not ideal for those balancing life and care. The new ‘My Care Account’ will be attached to residential ‘My Kirklees’ online accounts.

Giving 24hour access to:

  • Update personal contact details
  • Update who can speak to the council on your behalf
  • Check the date of your next review
  • Access care and support documents

Anyone who receives home care, day care, residential and respite care from Kirklees Council can trial our new online account. Carers can also participate with consent from the person being cared for.

How to take part in the trial?

Complete the participant sign up form to register your interest. The pilot will take place from December 2020 to the end of February 2021.

What do I need to do during the trial?

Simply complete feedback forms to tell us about your experience using the care account. The testing can be done in your own home. You will therefore need either a Laptop, computer, iPad or smartphone and have an internet connection to take part.

Our ‘Gateway to Care’ phone line will still be available during the trial and when the new digital My Care Account is launched.

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