Your friendly neighbourhood mental health champion

Local business owner, Helen Moss, is going above and beyond for those struggling with their mental health in this time of uncertainty.

Helen is a fully qualified Mental Health First Aider. In her day job, she delivers training sessions on a variety of first aid courses. Taking the opportunity to support others wherever possible, Helen’s decided to put her training to good use and is volunteering her time to help residents and NHS staff with free mental health support on the phone.

How did she do this?

In normal circumstances, Helen volunteers her time with Tilly, her therapy dog, to visit patients, their families and staff on the intensive care wards to offer some comfort and bring some positivity to the ward.

KNH Heroes_Helen and Tilly

As she can no longer bring Tilly into the hospitals, Helen decided this won’t stop her doing her bit to help cheer up the staff. She is currently volunteering her time and going the extra mile by offering mental health support to the intensive care staff working on the wards in this challenging time.

They all have her contact number and are free to contact her at any time day or night if they want someone to talk to or to take their minds out of the stressful surroundings for a little while.

She has also set up a Facebook group for the teams in both Huddersfield and Calderdale intensive care wards. She shares inspirational posts, funny content and positive messages to make them smile.

Helen is available to anyone who is struggling with their mental health and would like someone to talk to. This helps them feel less isolated and offers an ear to listen.

She commented:

 “I am doing this because I genuinely care. People have been put into a situation that no one ever expected to be in. If I can do my little bit by listening and supporting someone through this in any way, then I feel that I have done something to make a difference.”

Helen also does local ‘shout outs’ to her Facebook community groups and local stores asking them to donate small items to support the staff and families currently on the intensive care ward. This has been really positively received.

Just this week Helen, received a donation of Easter hand soaps to provide for NHS staff by the Yorkshire Soap Company as they want to support her efforts to support the staff and uplift their spirits.

KNH Heroes_Helen collecting soaps

She added:

“I am overwhelmed by the response I have had. People want to contribute wherever they can to help out. All I do is ask for things and deliver them to the staff. The community spirit has been incredible.”

We are seeing an amazing community response to the Coronavirus pandemic where people have gone above and beyond to help those in need.  We are keen to highlight the impact of people’s kind and generous actions through our Local Heroes campaign.





  • That’s great news, Marie! Helen works for Purple dog training – she is contactable through their website . All the best! ^CP

  • This is a great service that Helen is offering. I have registered as a Covid 19 volunteer, and have got my ID badge. I am a qualified counselor and would be interested in supporting Helen with the support she is offering to our key workers

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