Council website Issues- emergency contacts

Website Issues Thank you for your patience

We are currently experiencing issues with the council website, you may not be able to access all the information we usually provide.

If the page you are looking for isn’t working, and it is an emergency and you need to contact the council please use the following numbers:

Please only contact the numbers above is absolutely necessary, as lines are likely to be very busy.

Road and Highways

If there is an emergency on one of our roads you can call 01484 414700

Examples of emergencies could include traffic signals not working, or an obstruction in the road.

Housing repairs

Council housing tenants with an emergency housing repair can call 01484 414 850

Pinnacle tenants with emergency out of hours repairs can call 0330 036 1517

Emergencies are classed as anything that causes an immediate threat to your health and safety or the structure of your home.

Homelessness and financial hardship

Homelessness (out of hours) 01484 414933

 Benefits (Local welfare provision) 01484 414782

Abuse and domestic violence

 Child abuse and domestic violence (in hours) 01484 456848

 Child abuse (out of hours) 01484 414933

 Pennine Domestic Violence Group 0800 0527222

 National Domestic Violence Helpline 0808 2000 247

Social care

Concerned about the safety or care of a child or vulnerable adult

If you have a safeguarding concern about a child or vulnerable adult 01484 414933 

Children social care (in an emergency out of hours) 999

Gas, electricity and water

 Northern Gas 0800 111 999

 Northern Power Grid 0800 375 675

 Yorkshire Water 0345 1242 424

Covid-19 community response

Our Community Response is for people who are vulnerable, self-isolating and unable to get help from others.

 If you are under 18

Please ring Kirklees Council’s children’s line: 01484 456848

 If you need help with personal care

If you need help to go to the toilet or help with washing and dressing and you have no one to help you (or your carer can’t continue), please call Gateway to Care:

01484 414933 (Monday to Thursday from 8am to 5pm, Friday from 8am to 4.45pm)

Please only contact the numbers above is absolutely necessary, as lines are likely to be very busy.


Where there is an immediate threat to safety please call the relevant emergency service on 999


  • chelseykirklees

    Hi Hazel, This problem should be resolved now. Please let me know if you have any more issues ^CP

  • My kirklees not working properly can’t order anything since april a brown bin or tip pass what is wrong

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