A day in the life of… a Home Support Worker


Our social care teams provide dedicated support across a range of residential, hospital and community settings to improve the outcomes for people living with dementia, learning and physical disabilities or those who struggle with their mental health.

Here’s an overview from Ruth in our Short Term and Urgent Support Team to tell us what a typical day in the life of a home support worker can look like.

”As a Home Support Worker, I visit service users at home to offer a friendly and caring service that will help them regain their independence.

Morning duties

My duties in the morning involve supporting the service user with personal care and getting dressed; observing them moving around their home safely; and encouraging them to eat and drink by working with them in the kitchen to increase their independence.  I also support them with taking medication, giving them the time to build their confidence using their preferred method of dispensing i.e., blister pack, carousel, pouches etc.


We have physiotherapists and occupational therapists in our team. They are always on hand to provide equipment or an exercise plan. This helps to promote well-being and also increases the service user’s strength, confidence and stamina.

Making meals

Lunch and teatime calls normally involve encouraging the service user to prepare and serve their own choice of food. I can also have a chat which helps build the trust and confidence between us.

Evening calls will normally involve supporting the Service User to get changed and ready for bed, assisting with their medication and also ensuring they are safe and comfortable and that their home is secure when I leave.

A rewarding career

Most days are very rewarding! It gives you a lovely feeling knowing you have made someone’s day a lot better and easier. I love the fact I get enough time at every call to ensure I do the job well and deal with any issues that may arise.

Yes, I do have days that present challenges and changes, but I know that I have the support from colleagues in my team who offer advice with more complex issues.”

Join us

If you’re interested in a career in social care and want to make an impact like Ruth, please see our jobs in Adult Social Care.

You can also come to have a chat with us on 25 April at the Textile Centre of Excellence Huddersfield 10 am-3:30 pm